My background
I’ve worked across industries and borders, from designing Salesforce automation for enterprise clients to shaping sustainability and education initiatives through data. Each experience has strengthened my ability to approach problems with strategic focus and analytical clarity. Whether coordinating Agile teams or translating insights into action, I thrive at the intersection of business, technology, and impact.
MY SKILLS
EDTECH & LEARNING SYSTEMS INSIGHTS
Improved learner engagement by analyzing feedback and course data to inform updates across 50+ online modules and LMS systems.
DASHBOARD DESIGN & IMPACT MONITORING
Enabled faster, data-informed decisions by designing interactive dashboards that visualized KPIs, engagement metrics, and project status.
SALESFORCE CRM IMPLEMENTATION
Streamlined CRM workflows by building automated Salesforce solutions using Apex and Lightning Components to reduce manual effort and boost efficiency.
PROJECT EXECUTION & AGILE DELIVERY
DATA ANALYTICS & VISUALIZATION
BUSINESS & STAKEHOLDER ALIGNMENT
Coordinated Agile projects by managing backlogs, sprint planning, and cross-functional collaboration to deliver on time and within scope.
Transformed raw data into actionable insights using Python, SQL, and Tableau to support real-time decisions and performance tracking.
Bridged gaps between technical teams and business goals by gathering requirements, refining processes, and communicating clearly with stakeholders.
Work experience
Business Consultant
Protrade Applied Materials Corp. / Oct 2024 - Dec 2024
At Protrade, I led sustainability and digital transformation efforts by analyzing supplier data and aligning ESG goals with product strategy. Through cross-cultural workshops and executive reporting, I helped bridge teams in the U.S. and Taiwan to deliver measurable environmental outcomes and stakeholder alignment.
Education
Arizona State University
Thunderbird School of Global Management
Master of Global Management, Data Science / 2023 - 2025
Mumbai University
St. John College of Engineering & Management
Bachelor’s degree, Information Technology / 2016 - 2020
CERTIFICATES
Salesforce Certified Administrator
TCS / 2020
Project Assistant
ASU Learning Enterprise / Oct 2024 - Present
I’ve had the opportunity to lead digital learning initiatives at ASU, where I worked on data-driven course improvements and experience design for 50+ online programs. From analyzing survey feedback using Python and Excel to developing real-time dashboards, my focus was on turning insights into actions that enhanced student engagement and instructional impact.
Salesforce Platform App Builder
TCS / 2021
System Analyst
Tata Consultancy Services / Aug 2020 - Jul 2023
During my time at TCS, I designed and implemented Salesforce CRM solutions for global clients, using Apex and automation tools to streamline workflows and reduce manual processes. I collaborated closely with sales and marketing teams to improve data accuracy, reporting visibility, and overall CRM performance.
Link to my salesforce portfolio profile: https://www.salesforce.com/trailblazer/simranpanchal
Salesforce Platform Developer I
TCS / 2021
“Whenever I am in a difficult situation where there seems to be no way out, I think about all the times I have been in such situations and say to myself: I did it before, so I can do it again.”
- Idowu Koyenikan
― STEPHANIE PETERSEN, ASSOCIATE DIRECTOR, ASU Learning Enterprise
Having Simrran as both a Master's level student at Thunderbird School of Global Management and a Student Worker at Arizona State University's Learning Enterprise has been a truly rewarding experience. She consistently demonstrated outstanding academic performance, strong professional commitment, and a drive for excellence. Her ability to deliver high-quality work with reliability, creativity, and collaboration makes her an invaluable contributor in any environment. I'm excited to see where her journey goes and willing to support her in any way I might be able to.
What they say:
― Marco Serrato, Vice President, ASU Learning Enterprise
Working with Simrran at ASU Learning Enterprise has been a wonderful experience. She brings strong initiative, attention to detail, and a collaborative spirit to every project she’s part of. Her professionalism and creativity makes her an asset to any team.